Tuesday, October 7, 2008

A New Concept for the Model

These last couple weeks we've used the model to help cogitate testing IDs at my day job. We discussed two main approaches:
  • The Subject is a tester, and the testing ID is one of the tester's Digital Personas.
  • The Subject is a conceptual entity. The tester has a new kind of relationship to the Digital Persona as an Invoker. Generally the Subject and Invoker are the same Entity; however, with Testing IDs the Invoker is not the same Entity as the conceptual Subject.
After much discussion we favored the second approach (note that this is our preference - some other organization may prefer something different).

Although we haven't discussed other use cases yet, we anticipate the concept of Invoker may also be pertinent to discussions about group accounts, root accounts, help center support scenarios, and perhaps others. We think this warrants adding the concept of Invoker to the general model. Here's what that might look like:



The rest of the people at my day job haven't seen this yet, so I'm not sure if they'll like it. Do you like it?

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